Can I order extra panels later, and will they match?
Why the batch number matters, and how to plan a project that is fitted in phases.
Yes, you can order extra panels at any time, and there is no minimum quantity. Whether they match exactly depends on the batch.
Why the batch matters
The veneer is real wood. Panels from one batch are cut from the same lot of veneer and finished together, so they look alike. Panels from a later batch can differ slightly in tone and grain. Side by side on one wall you may see the difference; on another wall or another floor you will not.
How to order
- Give us your order number, or the batch number from a pack label.
- We check whether panels from your batch are still in stock and tell you before you order.
- If your batch is sold out, we can send a sample of the current batch so you can compare it on site first.
Extra panels in a stock finish are delivered within 10 working days.
Planning ahead
- Order about five per cent more than the measured area with your first order, for cutting loss and later repairs.
- For a project in phases, for example more floors next year, tell us when you place the first order. We can reserve panels from the same batch for up to six months.
- If you have to combine two batches on one wall, start the new batch at a corner, a door frame or a column, where a small difference in tone is least visible.